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Great Sales Person Communicates Excellence but an Average Sales Person Sells his/her Product's features and Benefits
Most sales
persons are like:
“Do you know
Competitor J uses our product, so maybe you’d like to check it out …”
Most of my colleagues
and other professional sales person in the marketing fields have taken this
approach to help PUSH sales. But have you ever ask yourself if this approach
grab prospects’ attention? Sure. But what happens next isn’t always what the
rep wants or expects.As for me Jerome,
this approach feels a little unethical. According to Ali
Powell it is out of place in an introductory call or email to start
selling your products to prospects by telling them about their competitors. Sales
rep ONLY play on the buyer’s emotions with this approach. They assume the
buyer’s jealousy will be piqued, and that the prospect will take a call because
they want to keep pace with their competitor.But there’s a big
problem with this assumption: People
don’t want to be exactly like their competitors. They want to be
different -- specifically, better!If you’re using this
approach in your prospecting to shock buyers into taking meetings with you,
stop. It’s not only underhanded -- it’s also ineffective. Prospects who are
approached this way often get turned off by the idea that they’ll automatically
want to take a meeting with you based on what their competitor is doing. And
that’s a shame considering that you probably have something of value to show.
Something that they might benefit from, regardless of what their competition is
doing.In addition, this
approach also puts you in an awkward position, assuming the prospect bites and
books a meeting. How are you going to differentiate your services from what
you’re already providing to the buyer’s competitor? They’re both customers, so
it doesn’t serve you to play favorites, but the prospect won’t accept this
explanation easily. They want to be better than
their competitor, which means you need to provide a differentiated product or
service than what their competitor is getting. I don’t need to tell you that
this is going to be an uphill climb. Good luck with that...Instead of going down
this path, get back to good selling -- learn about the company and show value
in order to spark their interest. That’s doing your job the honest way, not the
slimy way.There are far better ways to engage your buyer in your introductory call or email than
bringing up what their competitor is doing. Rather than preying on your buyer’s
feelings of jealousy, show genuine interest in what they’re doing, and offer
help. That’s the way modern buyers want to buy, and so that’s the way you
should sell.Credit to Ali Powel
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